Family practice Dr. Lindner & colleague, 9 staff
Two physicians and seven medical assistants in a small town, about 1,600 patients per quarter: the phone rings all morning and documentation and billing spill into the evening.
How it works
- Check the numbers. Each step shows the hours your company spends on it per week. Click a number to change it, or set it to 0 if the step does not exist for you.
- Insert building blocks. Click a coloured block in a step. Below it you read in plain words what the AI would do there and what stays with your people. The shadow under the step shrinks.
- Read the result. The dark bar at the bottom shows the key figures; the full calculation with cost, return and a curve is below the departments.
Block colours show how you get it:
A dashed box means no building block exists yet.
Where AI helps most here
Start with what saves the most. Many blocks run on the same platform (e.g. one AI workplace for the office): you buy it once, and every further step only needs configuring.
Biggest single levers
Packages: many steps in one go
Link copied. It holds all your settings, nothing is stored on a server.
The company from above
Each building is a department. Its height shows how much work happens there, each window is a recurring task, and the shadow on the ground is the manual work. Click a building to open it. Windows light up where AI helps, and the shadow gets shorter.
Front desk & phone
12 steps, 69 h per week
Phone & requests
- Answer and sort callsMFA h/week
- Callbacks and voicemailMFA h/week
- Prescription requests by phoneMFA h/week
- Phone patients with resultsMFA h/week
- Emails and portal requestsMFA h/week
Appointments
- Book and reschedule slotsMFA h/week
- Recall and screening remindersMFA h/week
- Backfill no-showsMFA h/week
Check-in and registration
- Read card, verify master dataMFA h/weekHands-on work, AI can hardly help
- Capture new-patient formsMFA h/week
- Scan referrals and findingsMFA h/week
- Waiting room and questionsMFA h/weekHands-on work, AI can hardly help
Consulting & treatment
16 steps, 144 h per week
Consultation
- Pre-visit history takingMFA h/week
- Conversation and examinationPhysician h/weekHands-on work, AI can hardly help
- Chart documentationPhysician h/week
- Code diagnoses (ICD-10)Physician h/week
- Check guidelines and drugsPhysician h/week
Diagnostics and procedures
- Blood draws, ECG, vaccinesMFA h/weekHands-on work, AI can hardly help
- Prepare and ship lab samplesMFA h/weekHands-on work, AI can hardly help
- Review and assign lab resultsPhysician h/week
- House calls and care homesPhysician h/weekHands-on work, AI can hardly help
Prescriptions, sick notes, referrals
- Issue and sign e-prescriptionsMFA h/week
- Sick notes and certificatesMFA h/week
- Referrals and admissionsMFA h/week
- Rehab and care applicationsPhysician h/week
Letters and findings mail
- Dictate and correct lettersPhysician h/week
- File discharge letters and findingsMFA h/week
- Fill ePA and explain to patientsMFA h/week
Admin & billing
14 steps, 35 h per week
KV billing (EBM)
- Check EBM codes and flat feesBilling MFA h/week
- Fix plausibility errors in PVSBilling MFA h/week
- Quarter close and KV uploadBilling MFA h/week
- Review fee statementPractice owner h/week
Private billing and IGeL
- Create GOÄ invoicesBilling MFA h/week
- Dunning and payment matchingBilling MFA h/week
- Answer insurer objectionsPhysician h/week
Accounting and purchasing
- Capture incoming invoicesPractice manager h/week
- Collect receipts for tax advisorPractice manager h/week
- Order supplies and drugsMFA h/week
- Contracts and insurancePractice owner h/weekHands-on work, AI can hardly help
Mail, insurers and authorities
- Answer insurer and MD requestsPhysician h/week
- Inbox KIM, fax, lettersMFA h/week
- DMP documentationMFA h/week
Practice organisation
14 steps, 30 h per week
Staff and rosters
- Roster and holiday planningPractice manager h/week
- Job ads and applicationsPractice owner h/week
- Onboarding new MFAMFA h/week
- Payroll and time sheetsPractice manager h/weekHands-on work, AI can hardly help
QM, hygiene and privacy
- Hygiene and device logsMFA h/week
- Maintain QM manual and SOPsPractice manager h/week
- GDPR requests and redactionPractice manager h/week
- Mandatory briefings and trainingMFA h/weekHands-on work, AI can hardly help
IT and telematics
- TI faults and PVS supportPractice manager h/week
- Backups, updates, permissionsPractice manager h/weekHands-on work, AI can hardly help
- Check phishing and spamMFA h/week
Daily running and reputation
- Team meeting and handoversTeam h/week
- Reviews and websitePractice manager h/week
- Cleaning and room preparationMFA h/weekHands-on work, AI can hardly help
Your calculation
Example calculation for orientation. Prices, hours and savings are estimates for a fictitious company, not an offer, a promise or advice. Your real figures depend on your processes, your software and the providers you choose.
Insert building blocks or a package to see the calculation.
What you put in
Click a row to see the individual building blocks.
What comes back
- Time saved
- Value of that time
The value is working time that becomes free for other work; it is not automatically lower wages. The curve counts the freed time from the first month on. All figures are rough estimates.
Parts list for your selection
| Block | Used in | Saves | Value per year | One-off | Monthly | Data | Risk of failure |
|---|
Every row shows the amount that goes into your calculation; the rows add up to the totals. Blocks on a platform (AI workplace, automation, transcription, accounting AI, ...) only cost their configuration; the platform itself appears once with its rollout and its seats or base fee (prices researched 2026). Stand-alone solutions use the middle of the catalog price band, scaled to the size of the company.
Assumptions and sources
Two physicians (about 40 h/week each, roughly 30 h of direct patient time) and seven medical assistants (about 5.5 FTE), nominal capacity 360 h; the total stays below because holidays, training and buffers are excluded. About 1,600 cases per quarter, about 55 patient contacts per day, about 150 calls per day, Monday peaks. All hour values are careful estimates from practice experience and general impressions from the KBV Praxisbarometer and Zi practice panel (bureaucracy about one day per week per physician); no single study was taken line by line. Hourly rate 48 EUR is a blend of MFA (about 30 EUR) and physician time (about 90 EUR), weighted to MFA time. Legal frame: GDPR and medical confidentiality (section 203 StGB), telematics infrastructure duties, RKI hygiene rules, medical device operator ordinance, occupational safety, G-BA quality management directive.